Amerihealth Caritas NC

The state has awarded a contract to AmeriHealth Caritas North Carolina, a Prepaid Health Plan, to provide managed care services to Medicaid recipients.

  • Care coordinators and cutting-edge health programswork to assist you in managing medical issues.
  • AmeriHealth Caritas NC is one of the top providers of healthcare services for the poorest citizens in the country.
  • AmeriHealth Caritas NC provides family and individual health insurance through the Health Insurance Marketplace and outside of it.

AmeriHealth Caritas NC Benefits

Well-being

  • Members who perform qualifying healthy behaviors, such as well-care exams, can get up to $75 in Healthy Rewards on a reloadable Care Card.
  • These rewards can be used to:
  • purchase health care
  • personal hygiene items
  • over-the-counter (OTC) drugs
  • nutritious foods

Benefits for Youth

  • Free admission to the Boys & Girls Club for participants under the age of 18.
  • Special programs for youth offer free practice for the High School Equivalency and frequent exams.

Program for Phones

  • AmeriHealth Caritas NC provides free call services
  • Calls to and from the health plan do not count against monthly minutes on the SafeLink smartphone.
  • The call services include:
  • Voicemail
  • caller ID
  • call waiting
  • long distance calls with 1,000 minutes
  • unlimited texting
  • 1 GB of data per month

Recovery from Substance Use Disorder

  • AmeriHealth Caritas NC provides care to adult members (18–64 years old) against substance use (alcohol, drugs, etc.)
  • These individuals must:
  • meet the eligibility requirements
  • finish a non-hospital substance abuse treatment program effectively
  • can adapt substance use rehabilitation benefit only on-time

Free Meals Delivery to Your Home

  • Free meal service is available for eligible members
  • Persons must be discharged from the hospital
  • They can get free meals for up to seven days
  • Free meal will be delivered twice a day

Pain control

  • AmeriHealth Caritas NC provides care for participants with a diagnosis of chronic pain
  • The Living Beyond Pain program offers:
  • care coordination
  • managing pain education
  • access to non-pharmacological alternatives
  • massage therapy
  • acupuncture
  • biofeedback.

Vision Assistance

  • AmeriHealth Caritas NC also provides top of the standard Medicaid benefit vision care for people aged 21 to 64
  • They provide an additional pair of glasses
  • They also provide with an additional eye test every two years

AmeriHealth Caritas NC Phone Number

  • Here is the phone number: 1-855-375-8811 (TTY 1-866-209-6421)
  • If you have any questions concerning any of your AmeriHealth Caritas North Carolina benefits, you can contact them.
  • You can contact AmeriHealth Caritas North Carolina Member Services at any time of day, seven days a week.

NaviNet: Amerihealth Caritas NC Provider Portal

  • NaviNet is the provider portal for AmeriHealth Caritas.
  • Through the NaviNet provider portal, providers can see and download an electronic remittance PDF.
  • The ERA/835 file is also accessible to providers via ECHO Health.
  • For service providers, the portal is secure and free of charge.
  • NaviNet is a safe, user-friendly interface that connects providers to AmeriHealth Caritas at no cost to them.
  • You need to use the NaviNet platform in order to log into the AmeriHealth Caritas provider site.

Healthcare providers can access a range of services through the AmeriHealth Caritas provider portal, such as:

  • Manage your claims by:
  • Submitting claims
  • Viewing new updates
  • keeping track
  • Verify the eligibility of members and their benefits.
  • Send in and keep track of previous requests for authorization and recommendations.
  • Provide guidelines as well as resources for managing care.
  • Modify your practice’s details and gain access to directory data.
  • Produce reports on:
  • patient data
  • consumption
  • payments
  • Receive notifications and secure communications about:
  • Healthcare policy changes
  • New Updates
  • significant developments

AmeriHealth Caritas NC Portal Registration

  • Log in or Register with NaviNet to establish a connection between providers and AmeriHealth Caritas.
  • Visit the homepage of NaviNet.
  • Choose the ‘Sign Up’ option by searching the website for a ‘Sign Up’ or ‘Register’ link.
  • This option is frequently located in the footer or in the top menu.
  • Provide the required details on the registration form, including:
  • your complete name
  • email address
  • practice details
  • According to your work life or company, you might be required to authenticate your identity or submit extra proof.
  • Make sure you read and agree to any conditions or guidelines that are given throughout the registration procedure
  • After completing all the necessary fields and agreeing to the rules, submit your application.
  • Following submission, you might have to wait for NaviNet’s validation or approval

AmeriHealth Caritas NC Portal Login

  • Go to NaviNet provider portal homepage
  • Click on sign in or login option
  • Enter your Username and password



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